"As always, I greatly appreciate your first rate customer service."
SS - US (2/2018)
"Always a pleasure doing business with OWA. I've looked forward to these auctions for the last 20 years."
VO - Canada (2/2018)
"I received my maps this week. Thank you for all your dedication to preserving history and maps."
JF - US (12/2017)
"Thank you. You always show such good service."
RG - Iceland (11/2017)
"Thank you very much for all your hard work and also Jon's. Thank you to all your, presumably, hundreds of helpers and thousands of Elves tirelessly sorting, cataloguing and posting. I can not think of a more high stress job, that you all do so well… what you do makes a lot of people deeply happy."
MR - England (11/2017)
"Wanted to let you know the map arrived today and looks exquisite. Thanks for the prompt and careful service."
WG - US (9/2017)
"Thank you for all your after-auction efforts, by the way. I appreciate it and you do a nice job."
PM - US (9/2017)
"Thank you for all the assistance...I really appreciate it. You are excellent at your job!"
DB - US (6/2017)
"Been a customer for a few years now and love your service, newsletters, etc. You do a wonderful job. Thanks for all that you do!"
MO - US (6/2017)
"Thanks Eliane. Good luck with the auction tonight. I know it's a busy time! Thanks for taking time with our conversation today. Look forward to future newsletters!"
RF - US (6/2017)
"Thank you so much. Y'all do a great job with the auctions."
BA - US (6/2017)
"I love everything you do for the map community. The auctions, your newsletters and your yearly statistics. That a unique combination of contribution which you should receive plenty of praise for."
CF - Sweden (5/2017)
"I just wanted to take a moment to tell you how great your web site is. It beats any other out there and makes it easy to want to come back. I have always appreciated working with you."
AB - US (4/2017)
"It appears from your website that everything I requested was done. Congratulations for hosting such an exciting auction."
AH - US (2/2017)
"The Le Rouge map arrived in good order. Thanks for the fine service you provide at Oldworldauctions. I follow your auctions closely, and have done so for about 15 years."
VO - Canada (12/2016)
"My family and I can't wait to see the map and booklet in person! Thanks, again, for everything! A friend and colleague from Dallas referred me to Old World Auctions, and I couldn't be more pleased with the experience!"
PS - US (11/2016)
"Thanks for your fast reaction and helpful intervention. Very good service. Compliments."
HN - Netherlands (11/2016)
"I consider the Dotsons to be friends and some of the most likable people in the antique map world."
MH - US (10/2016)
"Your [newsletter] is always great. I especially like the way you do the Upcoming Events section, with the image, the brief description and the link. You make it easy to participate. Great work and thanks for your perseverance."
WB - US (9/2016)
"Received [the map] yesterday in great shape. Thanks as always for the good service."
BJ - US (6/2016)
"This was my first auction that I have done before and I absolutely love your website and auction. You make it so easy to navigate and I really trust your details you give for the maps. Thanks!"
SM - US (5/2016)
"Thank you for taking the time to answer my questions. Really appreciate the thorough clarifications."
AK - US (5/2016)
"I have received the package with the map safe and sound. Well done on running such a professional auction, with superb after-sales service. I also find your occasional newsletters fascinating."
PT - Ireland (12/2015)
"Map arrived safely and quickly. Very pleased with it. Top marks by the way for your organization and speed of dispatch."
RW - UK (12/2015)
"I did want to let you know that I had the most wonderful and I think rewarding experience even when I arrived at one of your ever most interesting auctions several days after its close. And I still haven't looked at any category other than world and celestial maps. With thanks for the good job you are doing and the pleasure you have brought to me."
AH - US (5/2015)
"Thanks once again for such excellent service. I try not to take it for granted, but that gets hard, since you guys deliver it time after time."
HJ - US (5/2015)
"Keep up the great work. I collect and keep on file all your newsletters as they enhance my knowledge and enthusiasm for antique maps."
BD - US (10/2014)
"Many thanks for your very prompt and comprehensive answer. I applaud your and Jon's being so attuned to the needs of collectors and dealers."
AK - US (9/2014)
"Your newsletters continually provide interesting information and observations. They are quite well written and focused, and provide your clientele (and others) with valuable insights into the world of antique map collecting. I say "others," as I have shared your previous newsletter (featuring the informative essay on map coloration) with the map librarian at the Geography Department at California State University, Northridge (my alma mater), home of what I believe to be, among other interesting holdings, the largest assemblage of Sanborn Maps in the U.S. Thank you for taking the time and effort to produce this useful information. Keep up the good work!"
JW - US (7/2014)
"Many thanks, you have been most helpful. I think the intention behind the 10 minute rule is very noble of you, especially extending [the auction] in order to make it difficult [to snipe]."
DV - UK (6/2014)
"Thanks as always for all of the excellent service."
JD - US (3/2014)
"You have constructed a very fine online auction, and I'm always impressed with the ease with which the website can be navigated. As you know, I have been a customer for quite some years, and continue to remain with you as the primary source of maps for my growing collection. Also, I must say that I can't imagine how you might improve on the current construct of your online auction. I'm quite happy with all aspects, including the variety of maps and other collectables you manage to assemble for each auction. Keep up the good work!"
JW - US (11/2013)
"I am impressed with their knowledge and expertise. Their customer service has far exceeded my expectations. I also take great comfort in their quality rating and price estimates. This ensures a fair deal for everyone."
SZ - US (10/2013)
"I am a relatively new customer to your online auctions and have purchased a number of maps from your auctions over the past year. I have enjoyed viewing your listings and have found that your firm has brought many unusual maps to the market."
RM - US (9/2013)
"It's been a pleasure dealing with you. I appreciate the information you sent me in your last e-mail... I look forward to participating in your next auction!"
WF - Panama (6/2013)
"Thank you for your efforts. I have a passion for maps and sometimes I buy maps for resale and sometimes for my collection. Comparing your service with others, I have to say that you do an excellent job and I have confidence in what you are doing and it all appears to be ethical."
FV - Canada (2/2013)
"Just a note to say that the maps arrived tonight, which is pretty fast, considering I didn't buy one until after the close of auction during the reserve price sale. Thanks for such good service. I'm also very pleased with the maps themselves. There are two in that batch I've wanted a long time."
BA - US (2/2013)
"Thank you for yet again for a wonderful auction! I love the Van Linschoten print and wish I had served in Mozambique to give my wife a reason to buy the print. I look forward to the next auction!"
RL - US (2/2013)
"Thank you for [your] extra effort. Y'all do a great job!"
JS - US (11/2012)
"I like working with you and your firm and we will do much business over the years to come, I am certain."
MR - US (9/2012)
"Thank you so much. Let me say it has been a pleasure working with you and Old World Auctions over the past five years. Every piece I have ever bought, I have always been pleased."
CC - US (8/2012)
"Thank you for sending the Iceland map so promptly and so well packed, it arrived safely this morning. We are thrilled and very pleased with it and have already taken it to our framers to have it framed. We shall certainly be looking carefully at you next auction."
JD - UK (6/2012)
"Thank you very much for your help. It is always great dealing w/ OWA."
KW - US (3/2012)
"Just a note to tell you folks that you are just the best. Made my first purchase from you and my lithograph was received yesterday. All just as expected with excellent service. Thank you so much."
JZ - US (2/2012)
"The map arrived safely this afternoon. It truly is an "A" example. I appreciate very much your expediting its shipment. Since our friend's birthday party is a week from tonight, we have plenty of time to prepare the map as a gift. I'm confident that he'll be both surprised and very pleased. Thank you for you support."
AK - US (2/2012)
"Very many thanks for your excellent and speedy help!"
SA - Canada (10/2011)
"My maps from the recent auction all arrived safely this afternoon. Thank you for getting them to me so promptly. The first one I looked at was the one on top, which was Blaeu's Asia, and all I could think was "I cannot imagine how this could be any better." I guess when you give something an A+, you mean it."
AH - US (9/2011)
"Received two fantastic packages in the week before X-mas. Thank you very much for all your hard work. I look with much pleasure at the maps that now make a proud part of my collection. Hope to find more interesting items in the next auctions."
JK - Netherlands (12/2010)
"The map arrived yesterday packed perfectly! Once I figured out how to get it out of the tube :) I was so excited, it's beautiful! You were a delight to deal with and I'm sure that I will frequent your future auctions...I know my husband is going to love this."
CE - US (12/2010)
"This is my first purchase on Old World Auctions and I am very impressed by your care and thorough explanations. Thank you for your help."
AK - France (6/2010)
"The maps for which I had the successful bids in February have arrived, all in good condition. I am participating in your auctions, as you may have noticed, since a few years. Every time I receive the maps I am positively surprised by the honesty and respect of your description and the quality of the maps. They always arrive in good condition and are exactly as described at the auction. In many cases I have offered more than what I ended up paying. As it should be at an auction, you have never misused my confidence and billed the maps for the price mentioned at the closing of the auction. I feel extremely comfortable doing business with you and appreciate your co-operation. What I said above, is not self understood. There are many other auction houses where the system does not work as well, where my higher prices are misused and the descriptions are not reliable. My compliment to your organization. I look forward to doing more business."
FV - Canada (3/2010)
"I am just confirming that I received the map of Bohemia. It is really a lovely map! And thank you very much for you auction and service, it is just a professional level impossible to beat! Looking forward to more great deals!"
JR - Czech Republic (3/2010)